Meest recente klachten

S. B.
22/02/2020

Scam via sms en Instagram

BesteIk kreeg een Instagram bericht van een van mijn vrienden met de vraag naar mijn telefoonnummer. Toen ik hem mijn nummer gaf zei hij dat ik sms code zou ontvangen en hem deze moest bezorgen zodat hij een prijs kon winnen. Vervolgens kreeg ik een sms bericht van 8805 met de vermelding dat er 18,96€ van mijn rekening is afgegaan! Gelieve mij hierbij te helpen.Met vriendelijke groetenSmail Ben-Kacem

Opgelost
J. H.
22/02/2020

Onebip fraud

HiI have recently fallen victim to a fraudulent activity involving Onebip S.R.L. Here's how it went down:I was contacted by a friend of mine on Facebook, saying she had entered a contest and needed to obtain as many votes as possible to win, and she asked my for my phone number to secure a vote. I didn't see any harm in it, what could go wrong with giving someone your number? A couple of seconds later, I got a text message with a certain code, She told me that's the code she needed to secure a vote. It really didn't smell fishy at the time, I thought I was helping out a friend getting a trip to Tokyo or whatever, so I just gave her that code... (Afterwards it seemed that her Facebook account was hacked.)Moments later I received a notification from my provider saying that I made a payment of €18.96 to Onebip, and this amount was added to my monthly bill. There was really no way of knowing I would lose any money.After doing some internet research, I noticed that this isn't the first case of fraud involving Onebip, and it definitely won't be the last if they don't act on this. My conclusion: There is clearly something wrong with ONEBIP's business model. They are obviously very susceptible to fraudulent activities, so they will need to make changes in their payment services.

Opgelost
K. B.
5/05/2019

Onebip false payment - fraud

Hello,Yesterday I received a message from my telecom provider that I paid 19,99 Euro to Onebip. But I don't have an account at Onebip, and I never gave an order for payment. I hereby contest this payment. If there was a purchase, I wan't to cancel it because it was not me who did it. If there would be a subscription, I want to end it.My mobile number is +32 473 73 76 59

Opgelost

Hulp nodig?

Bedrijven antwoorden doorgaans binnen 3 werkdagen. Als het langer duurt, neem contact op met ons.

Bel ons

Onze advocaten zijn beschikbaar van maandag tot vrijdag van 9u tot 12u30 en van 13u tot 17u (vrijdag tot 16u).

Informatie voor bedrijven

Meer over onze dienst

Informatie voor consumenten

Meer over ons platform