wijziging boeking + terugbetaling

Geachte mevrouw/heer, Op 2-02-2025 heb ik bij u geboekt met boekingsnummer 4948746560: Het gaat om 2 kamers (1x 1 persoons + 1x 2persoons) voor 3 personen in Hotel Ehstandhof in Uderns Oostenrijk. Mijn verblijf was van 5-03-2025 tot en met 8-03-2025. Het bedrag van 885,96€ werd overgeschreven op uw rekening. U bevestigde dat de boeking in orde was. Bij aankomst in het hotel was er maar 1 x 1persoonskamer geboekt. Hotel Estandhof wijzigde de boeking naar een 2persoonskamer voor een verblijf van 2 personen voor een bedrag van 412,80€. We moesten elders een extra boeking maken voor de 3e gast. Ik vraag u daarom om binnen de 5 dagen het bedrag van 473,16 euro op mijn bankrekening te willen betalen. Met vriendelijke groet, Bijlagen: • Kopie bevestiging boeking • Kopie betalingsbewijs •

Dear , Thank you for reaching out😊 . We have received your email and appreciate you taking the time to contact us. Our team is actively working to address your concerns and provide you with the support you need. Due to increased volume, we might take a little bit longer than usual to answer your email, please rest assured that we will get back to you as soon as possible. To help you get a quick and accurate response to your inquiry, we’ve created a comprehensive Help Center. It contains detailed information about our booking queries, policies, and much more. You can access it s:help.stayforlong.com/en If you have any additional questions or additional information, please reply to this email. We will be happy to assist you further. Thank you for your patience and understanding. Kind regards, StayForLong Team Previous-message-reference: 633b6ea4504244e58967cef395142473@email.dixa.io March 26, 7::15 GMT

Beste We hebben nog steeds geen oplossing gekregen voor bovenvermelde klacht. Wij verwachten een terugbetaling van de reservatie die door u niet werd geboekt in het hotel. Graag uw antwoord per kerende. Bedankt. Van Dyck/ Piron

Dear , Thank you for reaching out😊 . We have received your email and appreciate you taking the time to contact us. Our team is actively working to address your concerns and provide you with the support you need. Due to increased volume, we might take a little bit longer than usual to answer your email, please rest assured that we will get back to you as soon as possible. To help you get a quick and accurate response to your inquiry, we’ve created a comprehensive Help Center. It contains detailed information about our booking queries, policies, and much more. You can access it s:help.stayforlong.com/en If you have any additional questions or additional information, please reply to this email. We will be happy to assist you further. Thank you for your patience and understanding. Kind regards, StayForLong Team Previous-message-reference: dccf93c752da43b79429fd4ce0800ec5@email.dixa.io May 5, 10::15 GMT

We hebben nog steeds geen terugbetaling ontvangen. Gelieve dringend het nodige te doen om dit in orde te maken.

Dear , Thank you for reaching out😊 . We have received your email and appreciate you taking the time to contact us. Our team is actively working to address your concerns and provide you with the support you need. Due to increased volume, we might take a little bit longer than usual to answer your email, please rest assured that we will get back to you as soon as possible. To help you get a quick and accurate response to your inquiry, we’ve created a comprehensive Help Center. It contains detailed information about our booking queries, policies, and much more. You can access it s:help.stayforlong.com/en If you have any additional questions or additional information, please reply to this email. We will be happy to assist you further. Thank you for your patience and understanding. Kind regards, StayForLong Team Previous-message-reference: a2f55b3bbb2749ba881d9b947e03b1b1@email.dixa.io June 14, 17::45 GMT