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Dear Test-aankoop,Thank you for your email regarding the pending refund of tickets 217-4552120008/009/010/011 VANDENHEUVEL/VANCUTSEM and we regret to hear that the refund has not been processed yet.We hereby re-confirm again that all is on process for final completion by our head-office in Bangkok.Please kindly be informed that our office has send this case again to our head-office for urgent follow-up. We try to push where possible.We apologize again for the delay and keep you posted once more details received.Appreciate your patience.Thanks and kind regards,Reservations DepartmentThai Airways InternationalBrussels, Belgiumwww.thaiairways.beLe 18/09/2024 14:30, klachten@test-aankoop.be a écrit:‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌