Beste,
Wij hebben keni sgenomne van deze e-mail.
Wij hebben contact opgenomen met de klant.
Met vriendelijke groeten
Franck Marin
Quality Officer Keytrade Bank, Belgian branch of Arkéa Direct Bank SA (France)
Vorstlaan 100 Blvd. du Souverain, B-1170 Brussels
+32(0)2 679 90 00qualitycare@keytradebank.com
Si vous n’êtes pas entièrement satisfait par le traitement de votre plainte par Keytrade Bank vous pouvez la soumettre au Service Médiation des Services Financiers, en abrégé Ombudsfin (North Gate II, Boulevard du Roi Albert II, n° 8, bte. 2, 1000 Bruxelles; : www.ombudsfin.be ; ombudsman@ombudsfin.be) qui est une entité qualifiée de règlement extrajudiciaire des litiges de consommation en matières financière.
Indien u niet geheel tevreden bent over de afhandeling van uw klacht bij Keytrade Bank, kunt U de klacht voorleggen aan de Ombudsman in financiële geschillen, afgekort tot Ombudsfin (North Gate II, Koning Albert II-laan 8 bus 2, 1000 Brussel; :www.ombudsfin.be ; ombudsman@ombudsfin.be), een gekwalificeerde entiteit voor buitengerechtelijke regeling van consumentengeschillen in financiële aangelegenheden.
If a complaint is not dealt with to your full satisfaction by Keytrade Bank, you may submit it to the Financial Services Mediation Service known as Ombudsfin (North Gate II, Boulevard du Roi Albert II, n° 8, bte. 2, 1000 Brussels; :www.ombudsfin. be; ombudsman@ombudsfin.be), a qualified entity for out-of-court settlement of consumer disputes in financial matters.
De : klachten@notify.test-aankoop.be klachten@notify.test-aankoop.be De la part de klachten@test-aankoop.be klachten@test-aankoop.be
Envoyé : mardi 18 mars 2025 17:45
À : qualitycare@keytradebank.com qualitycare@keytradebank.com
Objet : Nieuw bericht van NATHALIE V
CAUTION: This email originated from outside Keytrade Bank. Do not click links or open attachments unless you can confirm the sender and know the content is safe. In case of doubt, please contact phishing@keytradebank.com
‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌‌
Disclaimer: This e-mail and any attachments thereto may contain confidential information which is intended for the sole use of the natural person(s) to whom the information relates named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify dpo@keytradebank.com immediately and delete the material from any device. For more info please visit : s:www.keytradebank.be/enrivacy-policy/
