Dear Lycamobile customer,We thank you for contacting Lycamobile your comments are important to us and we will be addressing and responding to your complaint within 5 working days (excluding weekends and bank holidays). If this takes longer because your complaint may need investigation, we will let you know.The email address on your complaint and/or your Lycamobile number will serve as reference for future communication.We thank you for your understanding.Sincerely,Complaints Department LycamobileWalbrook Building195 Marsh WallLondon E14 9SGUnited Kingdomwww.lycamobile.com
