Hello,Just to let you know we've received your email and our Customer Care team will be in touch as soon as they can.On 09 February 2021, we're moving away from offering customer service on email - please make sure you use our Help pages to get in touch next time. You'll be able to chat to one of our team for a quick response. Best wishes,ASOS Customer CareRegistered Office: ASOS.com L, Greater London House, Hampstead Road, London, NW1 7FBASOS.com L is a wholly owned subsidiary of ASOS plc. Registered in England 3584121.The information in this internet email is confidential and is intended solely for the addressee. Access copying or re-use of information in it by anyone else is unauthorised. Any views or opinions presented are solely those of the author and do not necessarily represent those of ASOS plc or any of its affiliates. If you are not the intended recipient please contact the sender.-----To: care-en@asos.com