Hello, Nancy, 👋 My name is Amine, and I'll be happy to assist you today.I'm sorry this transaction didn't go as smooth as it could have! I'm here to help you.We care about safety and give buyers 2 days after the order is updated to delivery to let us know if anything is wrong by clicking the I have an issue' button. From there, you'll get the option to contact our support team.As for the order itself, it's too late to cancel it now. Please accept my apology for any inconvenience this may have caused you.Your parcel is available at Evergemse Bierhalle 17 Molenhoek 9940 - Evergem since 25/02/2021 and it'll be there for 1 more day then it'll be sent back to @liesbet0495.Hopefully, your next deal on Vinted will be more successful!All the best!