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Never use DPD - Worst Company Ever

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H. H.

Naar: DPD Belgium

31/08/2023

I was expecting my parcel from Denmark for my birthday on 24th of August. The parcel should have been delivered on that day.Delivery guy could not find address, and he mentioned that address is incorred, what a stupidity.Next day I assigned a parcel shop on DPD website, they mentioned this shop is closed now permanently.Next day nothing happened, so I called for 14 euros (.30 cents per minute) + waiting time. They said new parcel shop is assigned + will be delivered tomorrow.Next day nothing again.Next day nothing, calls wasted 5 euros and nothingnext day nothing. called wasted 5 euros and nothingTomorrow I am waiting again now it will be September 1. My birthday is passed and these strange people are still saying tomoorow. I cant collect even or send it back. My wife came from Denmark her self now but they cant......Better to close this company.

Berichten (6)

DPD Belgium

Naar: H. H.

01/09/2023

Dear HasanThank you for contacting our service. We're sorry you couldn't enjoy your package in time for your birthday, We understand your disappointment.To better understand what happened and help you further, we need additional information, such as the DPD parcel number. Can you pass this on to our services?We apologize for the inconvenience this has caused you. We look forward to seeing your response.We wish you a nice day.Met vriendelijke groetenSincères salutationsBest regards,DPD TeamAnissaCustomer CareDPD (Belux) NV--------------------

H. H.

Naar: DPD Belgium

01/09/2023

Dear Anissa,I guess, I am not getting a parcel even today by DPD your quick service. However, my parcel number is: 05025063748157.Regards,Hasan

DPD Belgium

Naar: H. H.

01/09/2023

Dear HasanThank you for contacting our service. We're sorry you couldn't enjoy your package in time for your birthday, We understand your disappointment.To better understand what happened and help you further, we need additional information, such as the DPD parcel number. Can you pass this on to our services?We apologize for the inconvenience this has caused you. We look forward to seeing your response.We wish you a nice day.Met vriendelijke groetenSincères salutationsBest regards,DPD TeamAnissaCustomer CareDPD (Belux) NV--------------------

H. H.

Naar: DPD Belgium

01/09/2023

Dear Anissa,I guess, I am not getting a parcel even today by DPD your quick service. However, my parcel number is: 05025063748157.Regards,Hasan

DPD Belgium

Naar: H. H.

04/09/2023

DATA NOT AVAILABLE

DPD Belgium

Naar: H. H.

04/09/2023

Dear HasanThank you fot contact DPDWe deeply regret that we are unable to locate your package for delivery and understand that this has led to frustration. We apologize for the inconvenience this has caused.After a thorough investigation on our part, it appears that the package is currently unavailable for delivery, possibly due to an address issue, damage, or some other unexpected problem in transit.To solve this problem, we recommend that you contact the shipper of the package. They can help you track the package, resolve any address issues, and provide further information on the status of your shipment. They are usually best placed to assist you in finding a sui solution.If you require assistance in obtaining the shipper's contact details or further assistance from us, please do not hesitate to let us know. We are willing to help where possible.Once again we apologize for the inconvenience you experienced, and we hope that your package will be delivered quickly and without any further problems.Met vriendelijke groetenSincères salutationsBest regards,MountacirDPD TeamCustomer CareDPD (Belux) NV--------------------


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