Geachte,Wij hebben uw klacht van 17/12/2020 goed ontvangen en met de meeste aandacht gelezen.Wij signaleren u dat wij in onze dienst een dossier hebben geopend en dat wij opnieuw contact met u zullen opnemen van zodra wij over meer informatie beschikken.Kan u ons uw mailadres bevestigen via klacht@bpostbank.be? Graag vermelding van referentie QC KLA 2020-3910.Met vriendelijke groeten.Customer Services - bpost bank This e-mail, including any attachments, is confidential and may be legally privileged. If you are not the named or intended recipient, please inform bpost bank immediately and delete this e-mail. In such case, please note that any disclosure, reproduction, copying, distribution, or other dissemination or use of this communication is strictly prohibited. bpost bank does not accept any liability for the correct and complete transmission of the information, nor for any delay or interruption of the transmission, nor for damages arising from the use of or reliance on the information. Messages and attachments are scanned for all known viruses. If this message contains password-protected attachments, the files have NOT been scanned for viruses. Always scan attachments before opening them.