graag compensatie

hebben vlucht genomen Turkish Airlines TK 1940 op 25 dec 2023. aansluitend hadden we een vlucht Turkish Airlines TK 040 op 26 dec. deze had 6hr en 35 min vertraging.kregen geen uitleg voor vertraging.geen rustplaats was voorzien of beschikbaar.kregen een maaltijdbon maar restaurants waren bijna gesloten toen we aankwamen.geen uitleg hoe dan ook, moesten alles zelf maar uitzoeken.via de site van turkish airlines niets teruggevonden om klacht te formuleren.

Dear passenger,Records of complaints are centrally managed by our Customer Department, in Istanbul.Please fill in the form on the link below in order to submit your claim:s:www.turkishairlines.com/en-be/any-questions/customer-relations/feedback/index.Upon completion of our investigation, you are informed of the result by e-mail or telephone on the contact address you have provided in your feedback. Turkish Airlines aims to respond your feedback within a period of 7 business days. In the event that is determined that your feedback cannot be solved within such period of time due to the investigation period, you are informed that the investigation is ongoing.You may get information about the status of your feedback from our 7/24 available customer representatives at 02 620 08 49 when your feedback is investigated.Thank you,Kind regards,Tumay ATMACASenior Sales RepresentativeTurkish Airlines Belgium,Avenue du Boulevard 21 1210 - BRUSSELStatmaca@thy.com .style1 font-family: "Calibri"font-size: 10Bu E-mail mesaji ve ekleri,isimleri yazili alicilar disindaki kisilere aciklanmamasi,dagitilmamasi ve iletilmemesi gereken kisiye ozel ve gizli bilgiler icerebilir.Mesajin muhatabi degilseniz lutfen gonderici ile irtibat kurunuz,mesaj ve eklerini siliniz.E-mail sistemlerinin tasidigi guvenlik risklerinden dolayi,mesajlarin gizlilikleri ve butunlukleri bozulabilir,mesaj virus icerebilir.Bilinen viruslere karsi kontrolleri yapilmis olarak yollanan mesajin sisteminizde yaratabilecegi olasi zararlardan Sirketimiz (T.H.Y. A.O) sorumlu tutulamaz.This email and its attachments may contain private and confidential information intended for the use of the addressee only,which should not be announced,copied or forwarded.If you are not the intended recipient,please contact the sender,delete the message and its attachments.Due to security risks of email systems,the confidentiality and integrity of the message may be damaged,the message may contain viruses.This message is scanned for known viruses and our Company (Turkish Airlines Inc.) will not be liable for possible system damages caused by the message.

via uw link een foutcode gekregen ( 404 ) zie bijlage.via site melding gekregen dat site niet werkt.deze melding al paar keer gekregen op verschillende tijdstippen.Mvg,

Dear passenger,Records of complaints are centrally managed by our Customer Department, in Istanbul.Please fill in the form on the link below in order to submit your claim:s:www.turkishairlines.com/en-be/any-questions/customer-relations/feedback/index.Upon completion of our investigation, you are informed of the result by e-mail or telephone on the contact address you have provided in your feedback. Turkish Airlines aims to respond your feedback within a period of 7 business days. In the event that is determined that your feedback cannot be solved within such period of time due to the investigation period, you are informed that the investigation is ongoing.You may get information about the status of your feedback from our 7/24 available customer representatives at 02 620 08 49 when your feedback is investigated.Thank you,Kind regards,Tumay ATMACASenior Sales RepresentativeTurkish Airlines Belgium,Avenue du Boulevard 21 1210 - BRUSSELStatmaca@thy.com .style1 font-family: "Calibri"font-size: 10Bu E-mail mesaji ve ekleri,isimleri yazili alicilar disindaki kisilere aciklanmamasi,dagitilmamasi ve iletilmemesi gereken kisiye ozel ve gizli bilgiler icerebilir.Mesajin muhatabi degilseniz lutfen gonderici ile irtibat kurunuz,mesaj ve eklerini siliniz.E-mail sistemlerinin tasidigi guvenlik risklerinden dolayi,mesajlarin gizlilikleri ve butunlukleri bozulabilir,mesaj virus icerebilir.Bilinen viruslere karsi kontrolleri yapilmis olarak yollanan mesajin sisteminizde yaratabilecegi olasi zararlardan Sirketimiz (T.H.Y. A.O) sorumlu tutulamaz.This email and its attachments may contain private and confidential information intended for the use of the addressee only,which should not be announced,copied or forwarded.If you are not the intended recipient,please contact the sender,delete the message and its attachments.Due to security risks of email systems,the confidentiality and integrity of the message may be damaged,the message may contain viruses.This message is scanned for known viruses and our Company (Turkish Airlines Inc.) will not be liable for possible system damages caused by the message.