Dear Sir or Madam,
Thank you for your response.
We hereby inform you that our client has unsettled claims pertaining to the paid subscription requested on the online dating platform
www.datemij.com via the following e-mail address:djsambal02@gmail.com.
Please note that for the purposes of profile activation on the provider’s website, a profile owner must follow the corresponding link sent via e-mail. In this way, the dating service provider can ensure that the user is indeed the person who registered, activated the profile and provided all the required account information. The user himself must enter his personal data including their payment method, first name, surname and address, as without these details the subscription order cannot be placed.
To summarise, you voluntarily entered all the necessary personal information and explicitly agreed to the payment guidelines as well as the Terms and Conditions of the dating service provider. You were thus clearly aware that you were using a paid service and accordingly made your declaration with the legally binding will to enter into a payment obligation.
We have requested the official documents in relation to the claim and will provide you with them upon receipt.
We hope our explanation has achieved sufficient clarity on the matter.
The asserted claim must thus be regarded as fully valid. In order to avoid further costs from accruing to your detriment and any potential enforcement proceedings, we strongly advise you to settle the
outstanding claim against you amounting to EUR285.06 online on s:secure-link.page/B1RKJJ07
Please note that there are two total claims currently in our system under your name:
7bcd32f413b26d6cc2b9c6fbf8afa788 filed under the following customer ID ABYQYWQ1 - EUR 285.06.
21a40d61573498f8ad0cfadbc28be0f7 filed under the following customer ID ABYYCSC7 - EUR 285.06.
The existence of multiple open claims can be ascertained by the different IDs used in the subject of each individual email.
Should you be unable to settle the claims sum total in one go, we would be willing to offer you an instalment payment option.
If you have any questions about canceling your subscription or deleting your account, or if you have any other questions on these topics, please contact the support service at
support@datemij.com and support@findepartner.com.
Kind regards,
Maurice Kaiser
‐‐‐‐‐‐‐ Original Message ‐‐‐‐‐‐‐
On 18.02.2025, pmt 12:45, klachten@test-aankoop.be wrote:
DATEMIJ.COM - FINDEPARTNER.COM
eCollect AG
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E-Mail: contact@ecollect.online
Phone: +41 41 5880715
Web: ecollect.org/for-customers
Messenger: facebook.com/ecollect
Häufig gestellte Fragen: s:www.ecollect.org/fuer-kunden
Post address:
eCollect AG
Scanbox 09095
Ehrenbergstrasse 16A
10245 Berlin
Germany
Company headquarters:
eCollect AG
Neuhofstrasse 19A
6340 Baar, ZG
Switzerland
Handelsregister Zug
UID: CHE-180.481.291
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