Best,Due to the cancellation of our outward flight to Sicily in July 2022 (VJ2YHE), we had to cancel our trip. We were not offered an alternative flight by Ryanair and were therefore forced to book a new flight (with another company). Off course, they took the opportunity to charge the highest possible prices, which we could not afford financially. As a result, we were forced to cancel our entire trip.We would therefore like to request a full refund of our Ryanair return flight on August 5 from Palermo to Rome (FR3947), reservation number R63T5L.(attachment 1)Furthermore, we also want to recover some other costs from you:1. cancellation of our flight Rome - Brussels via SN Brussels Airlines (attachment 2):there are 2 options: - either we rebook the flight for an additional cost of €35 per person - or we cancel the flight and get a refund only for the taxes, being €32.72 per adult and €24.72 per child (attachment 3), which means that another 174 € should benefit us2. non refundable cost of accommodation in Cinisi, Sicilythis would have been our stay of July 23 for 1 night, proof of booking in attachment 4 -53. cost accommodation of part that is not refundable in Licata, Sicilythis would have been our stay from 24th til 29th of July and we get only half of the booking refunded, proof of booking in attachment 6All in all it means that we would like to receive a total compensation of around the 657.22€ (159.18 + 174 + 100.04 + 225). We also want to claim the compensation according to the guidelines of the European Union Regulation 261/2004.No help or other flight was offered when the cancellation took place. When trying to get in contact by phone, the current waiting time was 12 business days....This is a copy of an email in which compensation was already requested in accordance with the EU Regulation 261/2004, that has been sent on the 23th of July 2022. We received a reply on Octobre 19th 2022, but because the return flight was not cancelled, our question was unfounded.Sincerely
