7 dagen ipv 24u

Ik boekte en betaalde bij UPS op 26/03 levering voor Denemarken die op 27/03 voor 12u zou worden geleverd, werden op 02/04 geleverd, niet meer bruikbaar door bederfbaarheid van de goederen.2x gebeld en 2x gemaild, geen reactie, dit is echt onacceptabel. Details ook twijfelachtig, zou van Koln naar Zweden gegaan zijn op half uur tijd.

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Hereby I'm contacting you in regards to shipment 1Z58Z8TLD320029816.First of all, I am sorry to hear that you didn't receive the experience you expected.I will investigate the situation accordingly and I will try to provide you with the outcome as soon as possible.Should you have questions or additional information in the meantime, please let me know.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands and BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02heIf9:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,I filed a refund request for the express costs on shipment 1Z58Z8TLD320029816.The delay seems to have been caused by a late pickup from the UPS Access Point. The shipment was dropped-off on 26/03/24, still on time for pickup that day according to system, but it seems it was only picked up the following day. Further delay might have occurred due to the holidays.We will keep you updated on the refund process.I apologize for the inconvenience caused on your end.Should you have questions in the meantime, please let us know.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands and BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02heIf9:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

Ik heb nog steeds geen terugbetaling ontvangen voor deze zending.Veerle Luyten

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Thank you for your message.Please find attached credit note for the refund of the Express charges, as per GSR arrangements.I asked the Finance Department for an update on the payment and await their feedback.If the payment is not possible to be processed through the payment method you made, we can also make a bank transfer.Can you please provide us with your IBAN + BIC, in case they are needed for payment?We look forward to your response.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02i4Qs3:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

Goedemiddag,Blij dat jullie toch een tegemoedkoming doen betreft deze levering. Ik betaalde deze met mijn ING Visamet rek nr 26 3900 5132 9829 BIC BBRUBEBBMet vriendelijke groetenVeerle Luyten

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Thank you for kindly providing the details. I'm forwarding them to our Finance Department and the payment should be fulfilled soon.Should you have questions in the meantime, please let me know.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands and BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02i4SHx:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Our Finance Department would need your IBAN and BIC details to proceed with a bank transfer, for the amount on the attached credit note.Can you please provide the needed details?Thank you for your understanding.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02i4SHx:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

I have send you the details yesterday, see previous mails.

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Thank you for your response.We did receive your email yesterday with the details, and I've sent them to our Finance Department, but they need the IBAN for a bank transfer, and you seem to have provided the credit card number.Can you please provide the IBAN?We look forward to your response to proceed with the refund.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands and BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02iIrXh:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.

Hey,It is BE26 3900 5132 9829 BIC BBRUBEBBIt was the correct one but I forgot the BESorry for thisVeerle

Reference: CPTBE01996971-32Dear Mr/Ms Luyten,Thank you for the clarification.I informed our Finance Department and the refund should be fulfilled as soon as possible. We will keep you updated.Should you have questions in the meantime, please let me know.Kind regards,Diana FilipeCorporate Customer Relations GroupUPS The Netherlands and BelgiumKamer van Koophandel Amsterdam, Nr 34089270 , BTW nr: NL 0077.26.892.B01Statutair gevestigd: Achtseweg Noord 14-16, 5651 GG Eindhoven, NetherlandsCONFIDENTIALITY NOTICE:The information contained in and accompanying this communication may be privileged or confidential and is intended solely for the use of the intended recipient(s). If you are not the intended recipient of this communication please delete and destroy all copies immediately.-------------------- [test-aankoop.be] [test-aankoop.be]ref:!00DF005wsA.!500KV02iGnl2:refThis e-mail and any attachments thereto may contain information which is confidential and intended for the sole use of the recipient(s) named above. Any use of the information contained herein (including, but not limited to, total or partial reproduction, communication or distribution in any form) by persons other than the designated recipient(s) is prohibited. If you have received this e-mail in error, please notify the sender either by telephone or by e-mail and delete the material from any computer. Thank you for your cooperation.