RETURNING ITEMS AND RECIEVING

Geachte mevrouw/heer, on the 04/02/25 I purchased items from you website to the amount of 88 euro, including is a jacket that i have not recieved, I have asked also on several occasions to return items recieved as they do not fit and for a refund on missing items, I still have not recieved item or refund Met vriendelijke groet,