Beste,Ik kan u bevestigen dat we uw klacht in goede orde hebben ontvangen enhebben opgelost met de klant.Met vriendelijke groet,Johan(nes) TISSCHER - Teammanager BeneluxDirection International+32 (2) 613 16 4835, rue de Marseille - CS 50623 - 69366 LYON CEDEX 072003-2023: pet lovers for 20 years!2003-2023: al 20 jaar dierenliefhebbers!Santévet Group - SAS with a capital of 10.050.608 euros - Registered inRCS Lyon 531 604 411 - Certified ISO 9001.* Disclaimer----- This message may contain confidential information intended solely for the use of the named addressee. If you are not the intended recipient, you should not read, use, disclose or reproduce the content of this message. If you have received this message by mistake, please notify the sender immediately. Any views or opinions presented in this message are solely those of the author and do not necessarily represent those of AXA Belgium, AXA Group Operations Belgium or any other entity of the AXA Group, unless otherwise stated by the sender and duly authorized by the said companies.