______________Hi ,Thank you very much for your inquiry.Please note: The e-mail address belgium@canyon.com is no longer available for initial contact. First-time enquiries sent to this e-mail address or replies to old e-mails from us (older than 21 days) will not be forwarded or answered.Please have a look at our FAQ section in the Help Center on our Homepage. Here you will find answers to the most frequently asked questions as well as lots of useful information about our products and services.If you do not find what you are looking for there, please use our contact form on the Homepage and submit your request again:Please copy the text from your e-mailClick on this LINK to the contact formSelect the topic of your inquiry and enter your contact details and your requestIf you want to contact us about an older request, please write to us via the contact form and tell us your old ticket number. This number is indicated in the email of the request that you want to re-open. This way, we can assign your message directly to the already existing, older ticket.In order to be able to respond to your and other customer enquiries even more efficiently and quickly in the future, we look forward to hearing from you now and in the future via our contact form.We thank you very much for your understanding.The advantage of the online contact form:Inquiries made via the contact form are directly assigned to a service or consulting topic. Your request will be forwarded directly to the right service team member. This way we can advise you even faster and more competently on your specific request.We look forward to receiving your inquiry using the contact form.Best regards,Your Canyon CrewImportant: This e-mail was created automatically, please do not reply to it. © 2020 Canyon Bicycles GmbHKarl-Tesche-StraaŸe 12 56073 KoblenzGermanyGescha¤ftsfa¼hrer: Nicholas de Ros WallaceHRB 2870, Amtsgericht Koblenz, DeutschlandUSt-ID-Nr. DE 148719832 Pure Cycling