Hello,Thank you for contacting the Fitbit customer service team.We will be happy to answer your new query. Before we begin, we would like to start a new case so we can focus on the new matter. For your reference, this new case number is 50966399. We will answer your questions about this query in that case.If you have any other questions, please visit help.fitbit.com Sincerely,George I. and the Fitbit Team--Reply directly to this email to update your case. 50966399Join the growing Fitbit Community ! Get answers. Stay motivated. Find Fitbit friends.ref:!00D400N2lj.!5005a02ho4BK:ref
