Hello KlachtenboxYour request has been received and is being reviewed by our support staff. Our opening hours are 8am to 5pm on all UK regular working days. Please be aware that for security reasons certain support functions can not be performed based on email requests. These include:- Changing the account holder's, registered email or phone number,- Sharing sensitive informationAll of the above can be done at any time in the Monese app!To add additional comments, reply to this email.Monese Support------------------------------------ Klachtenbox1 Dec, 19:14: " " This email is a service from Monese.   " This email is a service from Monese.