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I. V.

Naar: Wise

01/03/2024

On April 22, 2023, I exchanged 8,421.05 US dollars for 8,000 euros with Hafiz Muhammad Wakas on the Binance platform. I transferred 8,421.05 USDT to Hafiz Muhammad Wakas, and he transferred 8,000.00 euros to me in the WISE bank. On April 24, 2023, the WISE bank blocked my account and returned 8,000.00 euros to Yolaine Raumon at the Bank Populaire Val De France. Since April 24, Hafiz Muhammad Wakas has not accessed his account on the Binance platform. He does not respond to my emails or messages, and he does not respond to inquiries and letters from Binance employees.The bank card of Yolaine Raumon at the Bank Populaire Val De France. How long the Yolaine Raemon bank card at Binance is associated with the Hafiz Muhammad Wakas account can be found at Binance at the address https://app.kodexglobal.com/binance/signup I saw the name Yolaine Raumon later on my Weiss statement. During the transaction, I did not see the name Yolaine Raumon on what grounds did Weiss employees take my money? Can a bank take money from a client's account without a court decision? Weiss did not send me any documents from the French court on the basis of which they confiscated my money. Was there a court case in France regarding the confiscation of my money? WISE Bank did not provide me with any legal documents on the basis of which they withdrew my money. Although I have already written many letters of request to Weiss. Weiss also did not inform me where and to whom my money was transferred. I repeat, I received absolutely no documents from WISE. I ask you to intervene in this situation with WISE bank and return all my money. Sincerely, Irina Valeeva.

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I. V.

Naar: Wise

19/03/2024

Good afternoon. I have not received any documents from Wise. Earlier, the Wise ombudsman wrote to me that Wise received a letter through Banque Populaire Val De France, which contained documents from the police in France. Now Wise employees claim that they have not received any letter from the police in France. Therefore, an investigation into my issue is required. I ask for your assistance in resolving my matter. As of today, my money has been confiscated by Wise employees. They do not provide me with any information on the basis and whereabouts of the funds. This is what I am demanding from them. Can it be acceptable in a civilized country to simply withdraw a client's money without a court order? Sincerely, Irina Valeeva??????????


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