Energy and water services not changed on time after leaving apartment

In May 2023 I informed the comoany that I was leaving an apartment they rented me on 30.08.2023. Although the keys were returned back on july 17 2023 and I was no living in the apartment anymore. They requested water and energy contracts name change through Smooved. The change was requested end of September (25 and 27 I think, exact date is in the attached images) although contract end was 01.09.23. The request of name change not corresponding to the final date of the contract is making me pay for energy and water I am not using. In addition, the energy and water name change is yet pending and I keep receiving bills that I need to pay to avoid penalties. Metropol passes the responsibility to Smooved and no one takes action.