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M. V.

Naar: Crypto.com

25/11/2022

Crypto.com heeft overschrijvingen van mijn rekening laten doorgaan naar een illegale bedrijf

Berichten (8)

M. V.

Naar: Crypto.com

25/11/2022

Hebben een valse factuur gestuurt

Crypto.com

Naar: M. V.

28/11/2022

Hi and thank you for reaching out to the Crypto.com team! Please accept our apologies for the delayed response! My name is Dina, and I will be assisting you with your case. Could you please elaborate for us on your inquiry so that we can assist you accordingly on the case? Looking forward to your response! Best Regards, The Crypto.com Team On Fri, Nov 25, 2022 at 09:51 PM, "klachtenbox@test-aankoop.be"

Crypto.com

Naar: M. V.

28/11/2022

Rate your conversation On Mon, Nov 28, 2022 at 12:15 PM, "Crypto.com Support"

Crypto.com

Naar: M. V.

28/11/2022

Rate your conversation On Mon, Nov 28, 2022 at 12:15 PM, "Crypto.com Support"

M. V.

Naar: Crypto.com

28/11/2022

Excerpt from the police reportAt the end of August 2022, I came into contact with the company XPRESSTRADE through an advertisement from Elon hat on Facebook. I clicked on this ad and I had to enter my phone number and e-mail address.A few hours later I received a phone call from CONOR GARCIA from the xpresstrade company, he spoke the English language and I couldn't hear a particular accent. Initially I had to pay 250 euros to an account number …………………… I also had to create a profile at CRYPTO.COM, which I did together with Conor via my mobile phone. When creating this profile, he took over my device several times to add and change things himself.He started trading with that money. Shortly afterwards I had to transfer another 250 euros. A week later, the person asked to transfer another 3000 to make more profit.Some time later I was asked to transfer 10,000 euros so that I could make more profit.I want to sue Crypto.com for transferring funds to an illegal companyI thought it was time to collect my winnings, they informed me that he was going to deposit that money into my account at crypto.com.Crypto.com demanded to put an amount of 11800 euros in my crypto wallet before the transaction could take place (a kind of deposit that I would get back) I complied and deposited this amount in my wallet. A few days ago I received an invoice from crypto.com to deposit 5760 euros in my wallet so that they could collect their commission.This 17560 euros has disappeared from my wallet without my knowledge and has been removed from my wallet without my permission. This money has disappeared and hold crypto.com responsible for this. Probably a hacker has gone with my money and crypto.com turns out not to be resistant to this

Crypto.com

Naar: M. V.

28/11/2022

Hello, We noticed that you have another open conversation on the same topic and a colleague is already working on it. Please do not change the email subject in order for the conversation and all the pertaining information to be kept in one thread. The current conversation will be automatically archived while the previous one will remain active. Please, bear with us before you rate our support while we are resolving your query. You can access your previous conversations by following the steps: - Open the Settings menu - Open the "Contact Support" page - Tap the "Back" arrow on the upper left-hand side corner (if a conversation is already opened) - Tap the "See all" button/'See previous messages' (it depends if there is a conversation in the past day or so) Kind regards, The Crypto.com Team On Mon, Nov 28, 2022 at 12:37 PM, "klachtenbox@test-aankoop.be"

Crypto.com

Naar: M. V.

28/11/2022

Rate your conversation On Mon, Nov 28, 2022 at 02:54 PM, "Crypto.com Support"

Crypto.com

Naar: M. V.

29/11/2022

Rate your conversation On Tue, Nov 29, 2022 at 12:06 PM, "Crypto.com Support"


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