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vraag tot retour sturen

Hunkemöller Godefriduskaai 20B, Antwerpen
afgesloten Succesvol

Deze klacht is Publiek

Je klacht:

L. R.

aan: Hunkemöller

09/09/2021

Beste , ik bestelde 2 paar stay ups , toen ik de verpakking opendeed. Zat er 1 paar kapot in de verpakking. Ik heb hen al via mail, chat, telefonisch proberen te contacteren met de vraag tot retour aangezien dit artikel normaal niet geretourd worden. Op mijn mail en chat wordt niet gereageerd na meer dan 1 week , telefonisch contact ook al geprobeerd. Onmogelijke om daar binnen te geraken.

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  • Terugbetaling: € 16,94

Berichten (1)

Hunkemöller

aan: L. R.

09/09/2021

Hunkemöller    Best sellers Bras Knickers Nightwear Hosiery         Hi , Thank you for your request. This is an automatic response to let you know what's going to happen from now on. We will try and respond to your email as quickly as possible, but this may take a little longer than you are use to. This is because we currently have to content with higher volumes due to the lockdown closing various stores. For a faster handling of your question, I would like to advise you to contact us via the live chat, Facebook Messenger or WhatsApp. When you do, please refer to the email with case number 01542811 and and we will help you quickly. We also recommend that you read our FAQ (Frequently Asked Questions) where you can find answers to your questions. You can visit the page by clicking here. We wish you a very nice day. Love, Hunkemöller                   CustomerService   © Hunkemöller Netherlands 2019