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Hunkemöller Godefriduskaai 20B, Antwerpen
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W. D.

aan: Hunkemöller

07/05/2021

Beste, ik retourneerde mijn volledige bestelling (bestelnummer 2400427154) van 1 maart 2021 op 12 maart 2021 via BPost (bewijs inlevering in bijlage) doch ik hoorde sindsdien niks meer van jullie. Op herhaaldelijke mails, klachten, telefoontjes en via sociale media wordt er niet gereageerd. Graag ontvang ik zo spoedig mogelijk het volledige bedrag van 92,97 terug. Wendy de Pree

Gewenst oplossing

  • Terugbetaling: € 92,97

Berichten (4)

Hunkemöller

aan: W. D.

07/05/2021

Hunkemöller    Best sellers Bras Knickers Nightwear Hosiery         Hi , Thank you for your request. This is an automatic response to let you know what's going to happen from now on. We will try and respond to your email as quickly as possible, but this may take a little longer than you are use to. This is because we currently have to content with higher volumes due to the lockdown closing various stores. For a faster handling of your question, I would like to advise you to contact us via the live chat, Facebook Messenger or WhatsApp. When you do, please refer to the email with case number 01261704 and and we will help you quickly. We also recommend that you read our FAQ (Frequently Asked Questions) where you can find answers to your questions. You can visit the page by clicking here. We wish you a very nice day. Love, Hunkemöller                   CustomerService   © Hunkemöller Netherlands 2019

Hunkemöller

aan: W. D.

20/05/2021

Bestsellers BHs Slips Nachtmode Beenmode Hi Wendy, Allereerst excuses voor de late reactie. Ik heb je klacht bekeken en zie in ons systeem dat er ook geen retour van je binnen is gekomen. Heb je voor mij de track en trace van retourneren zodat ik het kan nakijken en een passende actie kan ondernemen. Hoor graag van je Fijne dag en stay safe! Love, RosieKlantenservice © Hunkema¶ller Nederland 2019 --------------------

W. D.

aan: Hunkemöller

20/05/2021

Beste, Het bewijs van inlevering bij bpost zat als bijlage bij de klacht.

Hunkemöller

aan: W. D.

20/05/2021

Hunkemöller    Best sellers Bras Knickers Nightwear Hosiery         Hi , Thank you for your request. This is an automatic response to let you know what's going to happen from now on. We will try and respond to your email as quickly as possible, but this may take a little longer than you are use to. This is because we currently have to content with higher volumes due to the lockdown closing various stores. For a faster handling of your question, I would like to advise you to contact us via the live chat, Facebook Messenger or WhatsApp. When you do, please refer to the email with case number 01297981 and and we will help you quickly. We also recommend that you read our FAQ (Frequently Asked Questions) where you can find answers to your questions. You can visit the page by clicking here. We wish you a very nice day. Love, Hunkemöller                   CustomerService   © Hunkemöller Netherlands 2019